Contact
At Zihua Ceramics, we value clear and reliable communication with our customers. Whether you have a question about a product, shipping information, order updates, or after-sales support, our team is available to assist you during regular business hours.
Because many of our ceramic products require careful packaging and handling, we encourage customers to contact us directly if they need additional product details before placing an order. We are always happy to provide more information regarding materials, sizing, shipping timelines, or product care.
For order-related inquiries, please include your order number in your message so we can assist you more efficiently.
Customer Support Information
Brand Name:
Zihua Ceramics
Company Name:
Jingdezhen Zihua Ceramics Co., Ltd.
Email:
service@zihuaceramics.com
Phone:
+1 (806) 373-2122
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (EST)
Contact Address
4701 S Washington St
Amarillo, TX 79110
United States
Manufacturing Facility
1-1 Factory Building, North Side of Jiuqi Avenue, Planning First Road, Changnan New District, Jingdezhen, Jiangxi, China
(Inside Meiguangshao Ceramics, Floors 1–4)
Response Time
Most customer inquiries are answered within 24–48 business hours. During holidays or high-order periods, response times may occasionally be slightly longer, but we always work to reply as quickly as possible.